TERMS & CONDITIONS

TERMS & CONDITION FOR ONLINE PURCHASE (PLACE ORDER)

-All goods are subject to availability.

-Prices may change without any prior notice until stones are sold.

-All price listed are based for advance cash terms only.No India delivery

-Goods sold under outright condition cannot be returned.

-Web unseen discount of 0.50% will be applied only on stones that have not been viewed physically and are ordered through website on outright confirm basis.

-Stones on memo or stones purchased under buyback scheme will not be entitled to web unseen and turnover discount.

-Trade discount of 2.50% will be applicable only if there is no commission agent, no broker and no memo business.

-No brokerage/commission/trade discount/buyback will be applicable on goods taken on memo in HK/USA and for the following one week from the date of memo return.

-Application of web unseen discount will be at company's discretion. In case of any conflict, company's decision will be considered as final.

-To ensure prompt and efficient transaction, we anticipate to receive the payment within 3 working days.

-In case of delay in payment, customers should inform us in advance, in case of no reply Excel Overseas Pvt Ltd reserves the right to release the goods.

-An administrative cost of USD 150 will be charged on all export invoices amounting below USD 10,000. Customs fees, insurance & freight (C.I.F.) till the port of landing will be borne by us. All expenses and charges after landing at destination port like clearing, handling, duty, taxes, local transport, forwarder's charges and other charges if any, will have to be borne by consignee/buyer.

-Above terms and condition are subject to change without any prior notice.

TERMS & CONDITION FOR ONLINE PURCHASE (BUYBACK)

-Buyback scheme is valid for all Certified Polished Diamonds.

-Buyback scheme is applicable against immediate advance payment only.

-Buyback scheme is valid for the 1st month or on 13th month only, from the date of order placed, after that goods will be considered as sold.

-2% discount will be given for early confirmation of sale within 15 days from the date of order placed.

-3% investment return will be given on the invoice value during the 13th month (only), from the date of purchase, upon return of the goods.

-In case of Buyback, within 30 days, refund value will be same as invoice value (irrespective of changes in Rapaport price list or fluctuations in exchange rate).

-Refund will be made within 15 days from the date of receipt of goods.

-Returned goods will be verified by our Quality Control Division, if any goods found damaged, altered, loss of original certificate or no stamp of Buyback on invoice, it will be considered as sold.

-Taxes, shipment & bank charges will be borne by the customer.

-Under Buyback scheme, no Commission or Brokerage will be given.

-Buyback scheme is available to authorized customers only.

-Stones purchased under buyback scheme will not be entitled to web unseen discount.

-All buyback transcations will be in USD, via bank transfer or cheque only.

-For insistence on cash payment, a charge of 0.25% will be payable on Invoice value for all Buyback Invoices.

-Above terms and condition are subject to change without any prior notice.