FAQ's

Are the stone prices negotiable?

- We follow one price policy for stones under 5 carats. Prices of bigger stones may be negotiated.

What are the terms of payment?

- We sell goods against advance cash payment.

How can we get access to your company's website?

- For complete access, you may log on to our website www.exceloverseas.com and register yourself with the necessary details.Alternatively, you may use our Guest Login option for limited but instant access.

How can I search your stock on RapNet?

-On RapNet our ID is 53609 and name code is EOPL.

Will you please hold this/these stone/s for us?

- Our company policy does not permit us to hold stones.

Will you send stones to our office for inspection?

- Our company policy restricts the movement of goods outside our office premises.

Do you give India delivery?

- Due to certain Indian customs regulations that we need to abide to, we will not be able to give delivery of stones in India.

What is your shipping fee structure?

- We do not have any shipping fees, however an administrative cost of USD 150 will be charged on all export invoices amounting below USD 10,000.

Can we add stones purchased from other companies to your shipment or vice versa?

- We will not be able to add stones of any other companies to our export and also stones purchased from our company will be exported only by us.

Do you provide free shipping to Hong Kong?

- We provide free shipping to our Hong Kong office on every Thursday

How can we pay to your India office?

Please use the below mentioned instructions for all payment to our India office.

Intermediary Bank :
Wells Fargo Bank NA, New York, USA
Chips ABA No: 0509; FED ABA No: 026005092
A/C No.: 2000193005473

Beneficiary Bank :
The Shamrao Vithal Co-op. Bank Ltd.
Swift: SVCBINBB

Beneficiary Bank Address:
The Shamrao Vithal Co-op Bank Ltd.
Cuffe Parade Branch, Maker Tower - E,
Mumbai - 400 005. India.

Beneficiary Name :
Excel Overseas Pvt Ltd
A/C No.: 100 204 18000 2684

How can we pay to your Hong Kong office?

- Please use the below mentioned instructions for all payment to our Hong Kong office.
Intermediary Bank :
JP MORGAN CHASE BANK NA
Swift: CHASUS33

Beneficiary Bank :
DBS Bank, Hong Kong Limited
Swift: DHBKHKHH

Beneficiary Bank Address:
DBS Bank, Hong Kong Limited
11th Floor, The Center, 99 Queen’s Road,
Central, Hong Kong

Beneficiary Name :
Star Gems
A/C. No. 016-478-780237511
Note: All Bank charges should be paid by Remitter

Can I make payment from a different company and ask to send shipment in another company?

- Shipment can be sent only to the company from which the payment is received. Third party export cannot be done.

Will you need a swift copy once the payment is done ?

- We insist on a Swift copy because it makes payment tracking easier.